PRIVACY POLICY

Introduction

Raqball USA Federation ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our programs, or interact with our organization.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Submit contact forms or inquiries
• Register for programs, certifications, or tournaments
• Subscribe to our newsletter
• Apply for partnership opportunities

This information may include: name, email address, phone number, mailing address, organization affiliation, date of birth (for age-restricted programs), and payment information.

Automatic Information

When you visit our website, we may automatically collect certain technical information, including IP address, browser type, device information, and pages visited. This helps us improve website performance and user experience.

How We Use Your Information

We use collected information to:

• Process program registrations and certifications
• Communicate about programs, events, and opportunities
• Send newsletters and updates (with your consent)
• Process payments and maintain records
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• International Raqball Federation (IRBF): For certification processing and international program coordination
• Service providers: Third-party vendors who assist with website hosting, payment processing, and communication services
• Legal requirements: When required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.

Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us.

Children's Privacy

Our programs serve youth athletes, but our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. Youth program registration requires guardian consent and information.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Raqball USA Federation
3651 Lindell Rd. Ste. I-1
Las Vegas, NV 89103
Phone: +1 (866) 374-6424